Improvement #

1. Adding merchant details to old tickets – CRM 

• Improvement: We have retroactively populated legacy CRM tickets with specific merchant details. 

Impact: This improves historical traceability, providing support agents with immediate context when reviewing older records or analyzing long-term merchant support trends.

2. Avoid the Status Settings & Actions Reset Issue When New Changes Introducing The System 

• The Change: Re-engineered the Curfox status handling engine to support the introduction of new status values without triggering a reset of existing configurations. 

• Impact: This ensures that all current mappings, custom actions, and automated workflows remain fully intact during system updates. We have implemented rigorous validation to confirm that existing status-based triggers continue to function as intended, preventing any operational downtime. 

3. Fixing issues in Date Filter of Deposit Section, Agent and branch 

• The Change: Standardized the temporal filtering logic for financial deposits. When a single date is selected, the system now automatically expands the query to cover the full-day time range (00:00–23:59). 

• Impact: This ensures consistent results across both Agent and Branch sections, eliminating discrepancies caused by partial-day timestamp filters and improving the accuracy of financial auditing. 

UI/ UX #

4. Fixing responsive issues in Settings – waybill management and notifications 

• Improvement: Resolved UI scaling and layout issues within the Settings module. 

• Impact: The Waybill Management and Notifications sections are now fully responsive, providing a clean and usable interface across mobile, tablet, and desktop devices. 

5. Side Bar Modification Fix 

• Improvement: Performed a visual audit of the primary navigation sidebar, updating icons and overall styling. 

• Impact: Improves visual consistency and alignment across the application, making navigation more intuitive for all users. 

6. Fixing issues in Webhooks Tab in Merchant Portal 

• The Fix: Addressed a series of functional and UI-related issues within the Merchant-facing integration tools. 

• Impact: Enhances the stability and usability of the Webhooks management interface, allowing merchants to manage their API integrations with greater confidence.